Frequently asked questions
» What is web hosting and why do I need it?
» How much do your web hosting packages cost and what's included?
» How do I order a web hosting package?
» What is POP3 Email and why do I need it?
» What is email forwarding and why do I need it?
» What is WebTrends and why do I need it?
» I already have a domain name, can I transfer it to use your hosting services?
» Can I just register a domain name without web hosting?
» What kind of servers will my web site be hosted on?
» Does it matter what operating system I run on my home computer?
» How do I upload my web site?
» Can I use Microsoft FrontPage to upload my web site?
» What methods of payment do you accept?
» Is it safe to use my credit card to order your web hosting services?
What is web hosting and why do I need it?
In order to have a web site on the internet you first need to have a web server. Unfortunately, owning a Web server can be very costly and requires technical expertise that most businesses don't have. This is where web hosts such as Procom Enterprises come in.
Procom Enterprises provides the equipment and other technical resources that you need without the headaches that come when you have to do it yourself.
You can think of a web host as the landlord of building. A landlord rents out storefronts to various businesses. Each business decorates and runs their store differently, and doesn't worry about the maintenance of the building. In a similar way a web host rents out space on a web server to various businesses. Each business builds their own web site and never has to worry about the maintenance of their web server.
In other words, Procom Enterprises, the web host, provides the place on the internet where your web site lives. It's a lot cheaper than buying your own server, and you don't have to hire the technical staff to take care of it.
How do I order a web hosting package?
STEP 1: Decide on the best web hosting package to meet your needs.
STEP 2: Check your domain is still available with the free search below.
www.
STEP 3: Follow the online steps to complete our secure order form
What is POP3 Email and why do I need it?
A POP3 email address is a 'standard' email address, such as the one you may already have with your ISP. With POP3 you can send and receive email directly from your domain name through an email client such as Microsoft Outlook Express.
We include unlimited POP3 email accounts with our Web Starter Professional and FrontPage Professional hosting packages. Through your secure control panel you can instantly set-up the POP3 email addresses your require such as you@your-domain.com, info@your-domain.com, sales@your-domain.com etc.
What is email forwarding and why do I need it?
Email forwarding will automatically redirect any mail sent to an email address on your domain name to another specified email account. For example:
info@your-domain.com could be forwarded to you@hotmail.com
What is WebTrends and why do I need it?
WebTrends is the leading graphical web statistics package. It shows you in real time exactly who, where and when people are visiting your web site.
WebTrends not only tracks the number of visitors to your site it will tell you:
Where they came from including which search engine and even what phrase they entered to find your site!
Exactly which pages in your site are more popular and how long visitors spend on them!
Click here to view a live example of WebTrends
I already have a domain. Can I transfer it to use your hosting services?
Yes, simply complete our secure web hosting order form and ensure you check the domain transfer box. We will then email you with details of how to move your domain from you existing provider.
Can I just register a domain name without web hosting?
Yes, we offer domain registration only options. These are perfect if you already have a main hosted web site and simply want to register other domains to point to it or if you only require web and email forwarding services.
For more information including pricing on our domain only services visit our domain names section.
What kind of servers will my web site be hosted on?
Your web site will be hosted on robust Windows 2000 or Linux web servers in our service providers state of the art secure data centre which features:
Advanced Fire Suppression Systems, Denco Environmental Climate Control and APC UPS equipment ensure that your website is online 24 hours a day, 365 days a year.
Does it matter what operating system I run on my home computer?
No, you do not have to be running Windows 2000 to use our web hosting services. This is just the operating system we use on our servers.
How do I upload my web site?
Unless you opt for our FrontPage hosting package you can upload your web site using an FTP program. This is a simple piece of software which allows you to transfer your web pages and images from your computer to our web server. There are a number of FTP programs available free of charge for download. We provide step by step uploading instructions in your account set-up email.
Can I use Microsoft FrontPage to upload my web site?
Yes, but you must purchase our specially designed Web Starter FrontPage Professional package. For more information on this please click here.
What methods of payment do you accept?
Procom Enterprises accepts major credit and debit cards including Visa and MasterCard
We also accept payment by cheque on request. Please email us for more details.
How do I know it's safe to use my credit card with your web site?
Our secure domain order form uses 128 bit SSL, the strongest commercially available level of encryption. All your private data will be encrypted at all times whilst in transit over the Internet. When you are on the secure order form page you will see one of the following symbols on the bottom of your web browser to prove the page is secure. (Internet Explorer) or (Netscape)
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